Fees and Charges Guide



With branches nationally, Beyond Bank is committed to providing the other way to bank.

To do this, we build long-lasting relationships with our customers, helping them to achieve their financial and lifestyle goals. We also support a range of not-for-profit organisations throughout the communities in which we operate.

We are 100% owned by our customers, so we are not answerable to financial shareholders. As a result, we’re able to return our surplus funds to our customers in the form of better services, customer advantages and investment in the community.

This booklet contains information about our fees and charges and forms part of the terms and conditions applying to the following accounts and access products:

The fees and charges listed in this booklet are amounts that will or may be payable by you if you acquire from us one of these accounts or access products, or a loan.

Parts A to D Contain transaction fees and fee allowances that apply to particular transaction, savings and business accounts.
Part E Contains other transaction and service fees that apply to all of our transactions, savings and business accounts, term deposits or access products.
Part F Contains indicative information about the fees and charges that may apply to various loan products. Full details will be set out in the offer and loan contract that will be given to you if a loan is offered to you. The terms and conditions that apply to various loan products are available on request.

Section 43 defines some of the terms that are used in this booklet.

You should read this booklet and our Product Guide carefully and retain them for future reference.

 

About this Booklet

1. Fees and Charges Payable
2. Changes to Fees and Charges
3. How to minimise Fees and Charges

Part A – Fees and Charges for Transaction Accounts

4. Transaction fees and Fee Allowances, for the following Transaction Accounts

- Access Savings Account
- All-In-One Account
- Mortgage Offset Account
- Retirement Account
- Wealth Accumulation Account

4.1 Fee Allowances
4.2 Transactions included in the Fee Allowance

5. Everyday Account
6. Cash Management Account
7. Car Budget Account
8. Transaction fees which apply to all Transaction Accounts

Part B – Transaction fees for Savings Accounts

9. Junior Savings Account, BU Savings Account and Bonus Saver Youth Account
10. monEsaver Internet Savings Account
11. Community Reward Account
12. Bonus Saver Account
13. Christmas Club Account
14. Transaction fees which apply to all Savings Accounts

Part C – Transaction fees for Not-For-Profit and Community Organisations

15. Community Account

Part D – Transaction fees for SMALLBiz Accounts

16. SMALLBiz Account and SMALLBiz Line of Credit Account
17. SMALLBiz GST Payment Account
18. Transaction fees which apply to all SMALLBiz Accounts
19. SMALLBiz Establishment Fee
 

Part E –Transaction and Service Fees for All Accounts

20. Non-rediATM Transaction Fees
21. Card Fees
22. Internet Banking Security Token Fees
23. Personal Cheque Fees
24. Corporate Cheque Fees
25. Dishonour and Honour Fees
26. SMALLBiz Establishment Fee
27. Multiple Deposit Book
28. TEXT ME! Transaction Fees
29. Special Clearance Fees
30. Swift Transfer Fees
31. Coin Deposit Fee
32. Document Request Fees
33. Search Fee
34. Term Deposit Fee
35. Dormant Account Fee
36. Foreign Currency Transaction Fees 

Banknotes
Foreign Cheques
Drafts
- International (Telegraphic) Transfers
Multi-Currency Cash Passports

Part F – Loan Fees

36. Home, Investment and All-In-One Loan Fees
37. Car and Personal Loan, Line of Credit and Wealth Accumulation Account Fees

38.Low Rate Credit Card Account Fees
39. SMALLBiz Investment Loans and SMALLBiz Line of Credit Accounts (Mortgage secured)
40. SMALLBiz Vehicle Business and Strata and Community Corporation Loan, and Line of Credit (Unsecured) Fees
41. SMALLBiz Bank Guarantee Fees
42. SMALLBiz Break costs
42. Definitions

 

About this Booklet

This booklet contains information about our fees and charges and, together with our Product Guide, contains the terms and conditions for our accounts and the access products we make available (collectively known as the terms and conditions). You should read these documents to ensure you understand the terms and conditions applicable to the accounts and access products you acquire from us.

If you would like any further information about our fees and charges, or any of our products, call in to your nearest branch, phone 13 25 85 or visit our website.

 

1. Fees and Charges Payable

The fees and charges contained in this booklet are amounts that will or may be payable by you if you acquire an account, loan or access product from us.

Your loan contract will detail other fees and charges that will or may be payable when you take out a loan with us.

You agree to pay us:

  • all fees and charges described in this booklet, including those which arise as a result of the actions of your authorised signatory, plus any new fees and charges we impose under these terms and conditions;
  • government charges including stamp duty and other duties and taxes; and
  • any expenses we incur in enforcing this agreement.

Fees and charges incurred will be debited from your account or from an account with us that you nominate as your fee posting account. Unless otherwise indicated, they will be debited from your account on or after the day the service or event to which the fee relates is requested or occurs, the date we pay them, or the date they become payable by us.

All fees and charges in this booklet apply per transaction or per request unless otherwise indicated.

 

2. Changes to Fees and Charges

All fees and charges stated in this brochure are current as at the date of printing and are subject to change from time to time. For details of how we may change fees and charges, or introduce new fees and charges, and of the notice that you will be given, please refer to:

  • our Product Guide, in relation to fees and charges applying to savings and business accounts, term deposits and access products; and
  • our loan contracts, in relation to fees and charges applying to loans.

 

3. How to minimise Fees and Charges

Free transactions

Try wherever possible to use transactions that are free of charge – such as Visa Debit purchase and BPAY.

Use lower cost transactions

You can decrease transaction fees by conducting as many transactions as possible using methods that incur lower fees (e.g. electronic transactions such as Direct Debits – or Internet Banking). Try to use fewer transactions that incur higher fees.

Fee allowance

Take advantage of the monthly fee allowance available on some transaction accounts to perform certain transactions free of charge up to a set limit. Any transactions that exceed the fee allowance will incur a fee.

Use your card

By using a Visa Debit card you can access funds in your transaction account to make purchases online, over the telephone or via eftpos1.

If you select the ‘credit’ option when making purchases at an eftpos terminal (Visa Debit purchase), and you do not get cashout, you are using a fee free transaction method.

Alternatively, you can withdraw cash from your account at the same time you are making a purchase2  by selecting the ‘savings’ or ‘cheque’ or 'credit' option. This way you are only conducting one transaction instead of two.

Use a rediATM

Try to use a rediATM3. Higher fees which do not form part of any fee allowance will apply at non-rediATMs.

Plan ahead

Try not to withdraw cash from your account every day or two. Instead, plan your week’s spending and withdraw the funds in one or two transactions to reduce transaction fees.

Account Balances

Remember to keep sufficient funds in your account to cover personal cheques you write and automatic payments you have established. By doing this you will avoid dishonour fees and overdrawn account fees.

You can check your account balance at anytime using our Mobile Banking Apps, Internet Banking or the Account Information Line.

For more information on how to save on fees, please visit our website.

 

 

Part A – Fees and Charges for Transaction Accounts

4. Transaction fees and Fee Allowances for the following Transaction Accounts

Access Savings Account, All-In-One Account, Mortgage Offset Account, Retirement Account, Wealth Accumulation Account.

4.1 Fee Allowances

Each Relationship you have with us is allocated a monthly Fee Allowance for most transactions you conduct.

The amount of your monthly Fee Allowance depends on your Relationship Portfolio Value at the end of the last day of the previous month and how long you have been a customer with us as follows:

  Customers for up to 10 yrs Customer for 10 to 19 yrs Customer for 20 yrs or more

Relationship Portfolio Value
Package customer Unlimited fee allowance Unlimited fee allowance Unlimited fee allowance
$100,000 or more $40 $45 $45
$50,000 to $99,999.99 $20 $25 $25
$10,000 to $49,999.99 $15 $20 $25
$0 to $9,999.99 $5 $10 $25
 

Put simply, your Relationship Portfolio Value is determined by adding together the balance of all of the accounts you have in a relationship at the end of the month. We also add benefits for other services you have with us. You can find a full explanation of the calculation in the definitions at the rear of this booklet.

If your Relationship Portfolio Value or length of membership has increased at the end of any month you automatically move to the Fee Allowance which you qualify for in the next month.

If a change in your financial circumstances results in your Relationship Portfolio Value moving to a lower level, this change will be identified and you will be maintained on your current Fee Allowance for a period of three months.

Our Wealth Management Ongoing Services clients are entitled to a minimum Fee Allowance of $25.

4.2 Transactions included in the Fee Allowance

The types of transactions to which your monthly Fee Allowance applies, and the transaction fees that are charged for each transaction, are as follows:

Transaction Fee Each
Direct Credit deposits Fee free
Over the counter cash and/or cheque deposits
Visa Debit purchases
BPAY payments using Internet or Mobile Banking or the Account Information Line
Transfers betw18een accounts with us using Internet or Mobile Banking or the Account Information Line
Transfers to an account at another financial institution using Mobile Banking
Periodic payments between accounts with us
Direct Debits $0.50
rediATM balance enquiries $1.00
eftpos purchases (inc. with cashout) $0.90
Visa Debit purchase with cashout
$0.90
Personal cheque withdrawals $1.00
Transfers to an account at another financial institution using Internet Banking $1.00
rediATM withdrawals and transfers $2.00
Electronic external periodic or bill payments $1.50
Over the counter cash withdrawals or cheque encashments $2.50
Staff assisted transfers and BPAY payments
(customers over the age of 70 years and transfers to Beyond Bank term deposits are exempt)
$2.50
Bank@Post deposits or withdrawals $3.00

Each month, you may be charged an Excess Transaction Fee. This is the amount (if any) by which the total transaction fees you incur within the month exceed your Fee Allowance for that month.

Full Time Students who show us suitable evidence of their full time status may be eligible to have the Excess Transaction Fee waived.

 

5. Everyday Account

The following fees are charged at the end of the month:

Transaction Fee each
Monthly Service Fee 
This fee is waived if you have $2,500 or more direct credited to the account during the month.
$6.50
All deposits, withdrawals and transfers (excluding Bank@Post, non-rediATM and overseas ATM, cash advance and declined withdrawals) Unlimited Fee free
Bank@Post withdrawals or transfers $3.00
Bank@Post deposits – four free per month then: $3.00
 

Full Time Students who show us suitable evidence of their full time status may be eligible to have the Monthly Service Fee waived.

 

6. Cash Management Account

If you have a Relationship Portfolio Value at the end of the last day of the previous month of $10,000 or more, you will receive a Cash Management Fee Allowance of $9.00 on your account for that month.

The types of transactions to which your monthly Fee Allowance applies, and the transaction fees that are charged for each transaction, are as follows:

Transaction Fee each
Direct Credit deposits Fee free
Over the counter cash and/or cheque deposits
Visa Debit purchases
BPAY payments using Internet or Mobile Banking or the Account Information Line
Transfers between accounts with us using Internet or Mobile Banking or the Account Information Line
Periodic payments between accounts with us
rediATM balance enquiries  $1.00
eftpos purchases ( inc with cashout) $0.90
Visa Debit purchase without cashout $0.90
Personal cheque withdrawals $1.00
rediATM withdrawals and transfers $2.00
Over the counter cash withdrawals or cheque encashments $2.50
Staff assisted transfers and BPAY payments
(customers over the age of 70 years and transders to Beyond Bank term deposits are exempt)
$2.50

Each month, you may be charged a Cash Management Account Transaction Fee. This is the amount (if any) by which the total fees you incur on the above transactions within the month exceed your Cash Management Fee Allowance for that month.

The following transactions are not included in the Cash Management Fee Allowance and are charged at the end of the month:

Transaction Fee each
Direct Debits $0.50
Transfers to accounts at another financial institution using Internet or Mobile Banking $1.00
Electronic external periodic and bill payments $1.50
Bank@Post deposits, withdrawals or transfers $3.00
 

 

7. Car Budget Account

The following fees are charged at the end of the month:

Transaction Fee each
Direct Credit deposits Fee free
Over the counter cash and/or cheque deposits

Transfers between accounts with us using Internet or
Mobile Banking or the Account Information Line

Transfers to an account at another financial institution
using Mobile Banking

Periodic payments between accounts with us

BPAY payments using Internet or Mobile Banking or
the Account Information Line
Visa Debit purchases
Direct Debits
rediATM withdrawals, eftpos purchases (inc. with cashout)  and Visa Debit purchases with cashout
– four free per month then:
$3.00
Staff assisted transfers and BPay payments $2.50
Transfers to an account at another financial institution using
Internet Banking
$1.00
Bank@Post deposits or withdrawals $3.00

 

8. Transaction fees which apply to all Transaction Accounts

The following transaction fees apply to all transaction accounts in Part A and are not included in any monthly Fee Allowance.

They are charged at the end of the month.

Transaction Fee each
Declined rediATM or eftpos or Visa Debit transactions – one free per relationship per month then:
A declined transaction occurs in the following circumstances:
a. insufficient funds in the account;
b. incorrect Personal Identification Number (PIN); or
c. number of PIN tries exceeded.
(customers over the age of 70 are exempt)
$1.25
Visa Debit card or rediCARD overseas ATM withdrawals or cash advances within Australia or overseas $4.50
Internet Banking external batch payments per transaction in the batch
(not available on personal accounts)
$0.20

 

 

Part B – Transaction fees for Savings Accounts

9. Junior Savings Account, BU Savings Account and Bonus Saver Youth Account

Transaction Fee each
All deposits, withdrawals and transfers (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals) Fee free

 

10. monEsaver Internet Savings Account

The following transaction fees are payable and are charged at the time of the transaction:

Transaction Fee each
Direct Credit deposits Fee free
 
Over the counter cash and/or cheque deposits
Transfers between accounts with us using Internet or Mobile Banking or the Account Information Line
Transfers to an account at another financial institution using Internet or Mobile Banking
BPAY payments using Internet or Mobile Banking or the Account Information Line
Any other withdrawal or transfer from the account (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals) $4.00

 

11. Community Reward Account

The following transaction fees are payable and are charged at the end of each month:

Transaction Fee each
Direct Credit deposits Fee free
 
Over the counter cash and/or cheque deposits
Transfers between accounts with us using Internet or Mobile Banking or the Account Information Line
Transfers to an account at another financial institution using Internet or Mobile Banking
BPAY payments using Internet or Mobile Banking or the Account Information Line
Over the counter staff assisted transfers and cash withdrawals – four free per month then:
(this excludes transfers done via our Member Contact Centre)
$4.00
Any other withdrawal or transfer from the account (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals) $4.00

 

12. Bonus Saver Account

The following transaction fees are payable and are charged at the end of the month:

Transaction Fee each
Direct Credit deposits Fee free
 
Over the counter cash and/or cheque deposits
All withdrawals and transfers (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals)
– two free per month then:
$3.00

 

13. Christmas Club Account

The following transaction fees are payable and are charged at the time of the transaction:

Transaction Fee each
Direct Credit deposits Fee free
 
Over the counter cash and/or cheque deposits
Any type of withdrawal or transfer between 1 November and 31 January (inclusive) (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals)
Any type of withdrawal or transfer at any other time (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals)  $4.00

 

14. Transaction fees which apply to all Savings Accounts

The following transaction fees apply to all savings accounts in Part B.

Transaction Fee each
rediATM balance enquiry  $1.00
Declined rediATM or eftpos or Visa Debit transactions – one free per relationship per month then:
A declined transaction occurs in the following circumstances:
a. insufficient funds in the account;
b. incorrect Personal Identification Number (PIN); or
c. number of PIN tries exceeded.
(customers 70 years of age or older are exempt)
 
$1.25
Visa Debit card or rediCARD overseas ATM withdrawal or cash advance within Australia or overseas $4.50

 

 

Part C – Transaction fees for Not-For-Profit and Community Organisations

15. Community Account

Transaction Fee each
All deposits, withdrawals and transfers (excluding non-rediATM) Fee free

 

 

Part D – Transaction and Establisment fees for SMALLBiz Accounts

16. SMALLBiz Account and SMALLBiz Line of Credit Account

Each SMALLBiz membership you have with us is allocated a monthly SMALLBiz Fee Allowance for most transaction types conducted on these accounts.

The amount of your monthly SMALLBiz Fee Allowance depends on your SMALLBiz Portfolio Value at the end of the last day of the previous month as follows:

Transaction Fee each
$100,000 or more $40
$40,000 to $99,999.99 $35
$0 to $39,999.99 $20

The types of transactions to which your monthly SMALLBiz Fee Allowance applies, and the transaction fees charged for each transaction, are as follows:

Transaction Fee each
Direct Credit deposits Fee free
 
Over the counter cash deposits
Visa Debit purchases
BPAY payments using Internet Banking, Mobile Banking or the Account Information Line
Transfers between accounts with us using Internet or Mobile Banking or the Account Information Line
rediATM balance enquiries  $1.00
eftpos purchases (inc with cashout) $0.90
Visa Debit purchases with cashout $0.90
Personal cheque withdrawals $1.00
rediATM withdrawals and transfers $2.00
Over the counter cash withdrawals or cheque encashments $3.00
Staff assisted transfers and BPAY payments  $3.00

Each month, you may be charged a SMALLBiz Transaction Fee. This is the amount (if any) by which the total transaction fees that you incur within the month exceed your SMALLBiz Fee Allowance for that month.

The following transactions are not included in the SMALLBiz Fee Allowance and are charged at the end of the month.

Transaction Fee each
Internet Banking external batch payment per transaction in the batch $0.20
Direct Debits $0.50
Transfers to accounts at another financial institution using Internet or Mobile Banking $1.00
Electronic external periodic payments $1.50
Bank@Post deposits, withdrawals or transfers $3.00

 

17. SMALLBiz GST Payment Account

The following transaction fees are payable:

Transaction Fee each
Direct Credit deposits Fee free
Over the counter cash deposit transactions Fee free
All withdrawals and transfers (excluding non-rediATM, overseas ATM, cash advance and declined withdrawals)
– one free per month then:
$3.00

 

18. Transaction fees which apply to all SMALLBiz Accounts

The following transaction fees apply to all SMALLBiz Accounts in Part D:

Transaction Fee each
Cheque deposits (per item) $0.60
Declined rediATM, eftpos or Visa Debit transaction – one free per relationship per month, then:
A declined transaction occurs in the following circumstances:
a. insufficient funds in the account;
b. incorrect Personal Identification Number (PIN); or
c. number of PIN tries exceeded.
$1.25
Visa Debit card or rediCARD overseas ATM withdrawal or cash advance within Australia or overseas $4.50

19.    SMALLBiz Establishment Fee

Transaction Fee each

SMALLBiz Establishment fee
Payable upon opening a SMALLBiz Account. This fee will be deducted from your SMALLBiz Account the day the account is opened.


$100.00


 

Part E –Transaction and Service Fees for All Accounts

20. Non-rediATM Transaction Fees

Transaction Fee each
Non-rediATM withdrawal, transfer, balance enquiry or declined transaction $0.15
plus the direct charge amount disclosed on the ATM at the time of transaction

Non-rediATM fees apply in addition to the transaction fees charged by us on the following accounts:

  • Christmas Club;
  • monEsaver Internet Savings Account;
  • Double Interest Saver Account; and
  • Bonus Saver Account.

 

21. Card Fees

Transaction Fee each

rediCARD Service Fee

This fee is charged quarterly on any account for each active rediCARD that is attcahed to that account. This fee is charged on the following dates:

30th September

31st December

31st March

30 June

(rediCARD holders under the age of 18 are exempt)

 

 

$5.00

Visa Debit card and rediCard Foreign Currency Conversion Fee
This fee is payable on all transactions made in a foreign currency on a Visa Debit card or rediCARD (2.0% is payable to Cuscal and 0.5% is payable to us).
2.5% of the value of the transaction
Low Rate Credit Card Foreign Currency Conversion Fee
This fee is payable on all transactions made in a foreign currency on a Visa Credit card (2.0% is payable to Cuscal and 1.0% is payable to us).
3.0% of the value of the transaction
Replacement fee for lost, stolen, captured or damaged card $10.00
Emergency cash or replacement Visa Debit and Low Rate Credit card (overseas)
- Emergency cash or card only
- Emergency card and cash
- Declined request for either

$350.00
$650.00
$70.00

Surcharges

You may be charged a surcharge on transactions using an EFT terminal. Once you have confirmed the transaction, you will not be able to dispute the surcharge. The surcharge may appear on your statement as part of the purchase price.

 

22. Internet Banking Security Token Fees

Transaction Fee each
Security Token $20.00
Replacement Security Token $20.00

 

23. Personal Cheque Fees

Cheque book fees

The cost of a cheque book is:

Transaction Fee each
for a book of 30 cheques $4.50
for a book of 100 cheques $10.00

Stop payment fees

Transaction Fee each
To place a stop payment on a cheque or series of cheques not yet presented $10.00

 

24. Corporate Cheque Fees

Transaction Fee each
Corporate Cheque withdrawal from any account $7.00
Periodic Payment by Corporate Cheque
Corporate Cheque upon closure of membership
Corporate Cheque drawn for loan fundings from a loan account No charge
To place a stop payment on a Corporate Cheque not already presented $10.00
 

 

25. Dishonour and Honour Fees

Transaction Fee each
Dishonour cheque fee
Payable whenever a cheque is dishonoured due to insufficient funds or having had a stop payment placed on it.
$11.00
Direct entry dishonour fee
Payable whenever an automatic payment or other direct entry is dishonoured due to insufficient funds or for any other reason such as an incorrect BSB or account number.
$6.00
Dishonoured cheque deposit fee
Payable whenever a cheque deposited to your account is dishonoured.
$3.75
Transfer honour fee
Payable when we transfer funds between your accounts to honour an Automatic Payment or personal cheque withdrawal.
$2.00
Overdrawn or Overlimit Honour fee
Payable when we honour a transaction that overdraws an account by $50.00 or more. This fee is charged following each withdrawal generated by you which results in the account being overdrawn or exceeding its limit, or that occurs while your account balance is overdrawn or overlimit.
$11.00
 
BPAY Correction fee
Payable whenever a BPAY payment is returned due to incorrect details being used when making the transaction.  This fee is charged following the funds being returned to your account.
$25.00

 

26. Multiple Deposit Book

Transaction Fee each
100 page booklet to record multiple cheque deposits  $15.00

27. Statement Fee’s

Transaction Fee each
For each paper statement received outside the normal statement cycle
Paper statements are provided on a 6 monthly cycle at no cost.  The fee is charged for each paper statement issued outside the normal 6 monthly cycle.  Quarterly or monthly statement cycles are available.
Customers with a Credit Card or Line of Credit facility are exempt from this fee.
$1.00
e-Statements  Fee free

 

28. TEXT ME! Transaction Fees

Transaction Fee each
Each SMS sent to your specified mobile telephone number
Your telecommunications provider may charge you additional costs for sending and receiving SMS messages.
$0.26
 

 

29. Special Clearance Fees

Transaction Fee each
Special clearance of a cheque deposited to your account $20.00

 

30. Swift Transfer Fees

Transaction Fee each
Sending SWIFT transfer within Australia to another financial institution $22.50
Process fee for depositing to an account you have with us, via SWIFT $8.00

 

31. Coin Deposit Fee

Transaction Fee each
Un-bagged coin deposit
(Junior Savers exempt)
$3.00
Bagged coin deposit No charge

 

32. Document Request Fees

Transaction Fee each
Account transaction listing fee $2.50
Account statement copy fee:
- per statement copy you request within 12 months of the issue date
- per statement copy you request 12 months or more after the issue date


$5.00

$7.50

Transaction query or trace fee
Payable per transaction you query, dispute or ask us to trace, or for which you ask us to provide a copy of any associated voucher
$25.00
Provision of information and document copy fee
Payable per request for the provision of certificates including an Audit certificate, other information including personal information, and copies of any documents other than transaction vouchers
$60.00 per hour (min $30.00)
Payable per page if copies requested exceed 10 pages $0.25
 

Transaction vouchers, statements and copies of other documents may only be available up to 7 years back from the current date.

 

33. Search Fee

Transaction Fee each
Search fee
Payable whenever we need to obtain an ASIC Company Extract or Business Name Extract to enable the opening of a new account
min $35.00
 

 

34. Term Deposit Fee

If you redeem a term deposit prior to maturity (in whole or in part), the interest payable to you on the amount withdrawn is reduced by a sum equal to the greater of:

a. 50% of the interest that would otherwise have been paid on the sum withdrawn over the period the sum has been invested if that period is less than 75% of the original contracted term, or 25% of the interest that would otherwise have been paid on the sum withdrawn over the period the sum has been invested if that period is 75% or more of the original contracted term; or

b. $50.00 or the amount of interest that would otherwise have been paid on that sum over that period had it not been withdrawn, whichever is the lesser.

If interest already paid to you exceeds the interest payable after the reduction has been applied, the difference is repayable by you and we may deduct the difference from the principal of the term deposit.

 

35. Dormant Account Fee

Transaction Fee each
Dormant Account fee 
Charged annually to accounts which have not had a customer or signatory generated transaction for at least the preceding 12 months. A dormant account with a balance less than the Dormant Account fee will be closed and the balance retained by us as the fee.
$10.00
 

 

36. Foreign Currency Transaction Fees

We conduct all foreign exchange dealings through our Foreign Exchange Partners.

Selling = the Bank providing foreign currency

Buying = the Bank purchasing foreign currency

Banknotes

Transaction Fee each
Selling and buying foreign currency banknotes 1.00% of AUD value or $7.00 per currency, whichever is greater
 

Foreign Cheques

Transaction Fee each
Depositing foreign currency cheques and drafts $15.00
Bill for collection to negotiate a foreign document $50.00
 

Drafts

Transaction Fee each
Selling foreign currency Drafts $11.00
Buying back a Draft issued by us $11.00
Tracing a Draft No charge
Stopping a lost or stolen Draft $27.50
Bill for collection to negotiate a foreign document $50.00
Obtaining a copy of an international Draft $27.50
 

International (Telegraphic) Transfers

Transaction Fee each
Inward International Transfer via Western Union (Fee deducted from the total AUD equivalent transferred) $4.00
Inward International Transfer via SWIFT (Fee deducted from the total AUD equivalent transferred) $8.00
Sending Outward International Transfer overseas through a branch, or over the phone $25.00
Sending Outward International Transfer overseas via Internet Banking $15.00
Sending an International Transfers overseas in AUD $55.00
Tracing an International Transfer (payable when customer-supplied information is found to be incorrect) $50.00
Tracing an International Transfer (payable when found that funds have been received by the beneficiary) $80.00

Multi-Currency Cash Passports

Transaction Fee each
Selling Cash Passport or reloading in a branch 1.00% of AUD value or $10.00, whichever is greater
Re-loading Cash Passport via BPAY 1.00% of AUD value
Encashing a Cash Passport Card (payable when cashing out the balance of a Cash Passport Card) $10.00
 

 

 

Part F – Loan Fees

The following fees and charges may apply either at the time a loan is established or during the term of the loan depending on the loan product. Full details will be set out in the offer and loan contract that will be given to you whenever a loan is offered to you.

If you have any questions about our loan fees, please ask a Loans Consultant at your nearest branch or phone 13 25 85.

 

37. Home, Investment and All-In-One Loan Fees

Transaction Fee each
Mortgage Loan Establishment fee $445.00
Mortgage Loan Settlement fee
a) for a new loan settled
b) for each loan variation or top up settled

$150.00
$50.00
Loan Variation Documentation fee
Applicable when a property already held by us as security is to be used for additional credit, or when you request a change to the terms of your loan contract. Not applicable to pinnacle+plus or Home Loan Package loans.
$345.00
Home Loan Package fee
Payable by home loan borrowers who have a Home Loan Package.  The fee is charged annually and debited from a nominated home loan account.
$395.00
Additional Security fee
Applicable when we prepare any security in addition to the mortgage over the primary mortgaged property such as a guarantee, mortgage over additional property or deed of priority.
$150.00
Property Valuation fee
A Property Valuation may be required at the time of application. Your Lending Consultant will advise you if this is required and will provide you with a quote if applicable.
At cost
Progress Inspection fee
Progress Inspection Property Valuations apply to loans for construction purposes. A fee is payable per inspection conducted. Your Lending Consultant will advise you if these are required and will provide you with a quote if applicable.
At cost
Progress Payment fee
Progress Payment Fees apply to loans for construction purposes and are payable per progress payment we process. Your Lending Consultant will advise you if these are required.
$20.00
Lenders Mortgage Insurance
A Lender’s Mortgage Insurance premium may be applicable and is calculated using the loan to value ratio of the property or properties to be secured for mortgage purposes. A Lending Consultant will advise you if this premium is required, and will provide you with a quote if applicable.
At cost
Monthly Administration fee
Applicable to Basic Variable Home Loans, this fee is payable monthly on the same day that interest is debited.
$11.00
Hold Fixed Interest Rate (from time of loan application) fee
Payable at funding.
0.25% of loan amount
Redraw fee – staff assisted
– Internet Banking
Minimum redraw amount is $500.
$35.00
Fee free
Rate Variation fee 
Payable each time you ask us to vary the type of interest rate (variable to fixed or vice versa) or refix your loan.
$300.00

Package Conversion Fee
Payable on each existing loan when you ask us to switch between packages.


$395.00

Mortgage Discharge/Settlement/Partial Discharge fee $295.00
Search fee
Payable for each title search we conduct in relation to a loan or security.
$35.00
Check Search fee
Payable for each check search we conduct in relation to a settlement.
$15.00
Security Handling fee
Payable if you ask us to consent to a dealing, or prepare documentation to note a change of your name on the title, or produce your land title.
$150.00
Default fee on Home and Investment Loans
Payable on the 8th day you are in default.
Payable every 14th day thereafter for so long as you remain in default.

$20.00
$25.00
Default fee on All-In-One Accounts
Payable on the 15th day of every month whilst you are in default.
$25.00
Default Notice fee
Payable whenever we send you a default notice because you have defaulted under the contract or related mortgage.
$20.00
 

Government fees and charges may also apply – please ask a Lending Consultant for further information.

Fixed Rate Break Costs

Fixed Rate Break Costs are payable in relation to some of our home and investment loan products if you pay out the loan in full or make additional repayments in any one year period in excess of a specified amount during a period when the interest rate is fixed.

How the fees are calculated varies depending upon when the loan is made.

Please ask a Lending Consultant if you would like details of your Break Cost calculation. Full details of the fee will be included in any loan offer that is made to you after you apply for a loan, or at the time a fixed interest rate is entered into.

 

38. Car and Personal Loan, Line of Credit and Wealth Accumulation Account Fees

Transaction Fee each
Car and Personal Loan Establishment / Variation fee
Applicable when you apply for new or additional credit, or when you request a change to your Car or Personal Loan contract.
$150.00
Line of Credit Approval / Variation fee
Applicable when you apply for new or increased credit, or request a change to your line of credit contract.
$150.00
Low Rate Car and Personal Loan Monthly Administration fee $5.00
Student Loan Approval / Variation fee No charge
Graduate Loan Approval fee $150.00
Student Loan drawdown fee $20.00
Graduate Loan drawdown fee $50.00
Additional Security fee
Applicable when we prepare a security such as a guarantee.
$150.00
Security Documentation fee
Applicable when we prepare a Goods Security or other security in relation to a Car or Personal Loan.
$25.00
PPSR Search fee
Applicable when we conduct various searches and obtain certificates in relation to personal property.
$12.50
PPSR Registration fee
Applicable when we register a security interest over personal property.
$12.50
Redraw fee – staff assisted
– Internet Banking
Available on variable rate loans only. Minimum redraw amount is $500.

$35.00
Fee free

Default fee on Car & Personal Loans
Payable on the 8th day you are in default.
Payable every 14th day thereafter for so long as you remain in default.

$20.00
$25.00  
Default fee on Line of Credit and Wealth Accumulation Account
Payable on the 15th day of every month whilst you are in default.
$25.00
Default Notice fee
Payable whenever we send you a default notice because you have defaulted under the contract or related mortgage.
$20.00
 

Government fees and charges may also apply – please ask a Lending Consultant for further information.

 

39. Low Rate Credit Card Account Fees

Transaction Fee each
Low Rate Credit Card Annual fee
Payable at the end of the first month during which the Visa Credit card contract commenced, and then annually afterwards.
 

$49.00

Low Rate Credit Card Cash Advance fee
Applicable when you perform a Cash Advance transaction on your Visa Credit card.

$4.00

Low Rate Credit Card Declined Transaction fee
Declined Visa Purchase or Cash Advance transactions – one free per Credit Card account per month then:
A declined transaction occurs in the following circumstances:
a) Insufficient funds in the account;
b) Incorrect Personal Identification Number (PIN); or
c) Number of PIN tries exceeded.

$1.25

Bank@Post deposits and withdrawals $3.00
Default fee
Payable on the 15th day of every month whilst you are in default.
$25.00
Default Notice fee
Payable whenever we send you a default notice because you have defaulted under the contract.
$20.00

 

40. SMALLBiz Investment Loans and SMALLBiz Line of Credit Accounts (Mortgage secured)

Transaction Fee each
Loan Establishment fee4 $595.00
Loan Settlement fee
a) for a new loan settled
b) for each loan variation or top up settled

$150.00
$50.00
Loan Variation Documentation fee
Applicable when a property already held by us as security is to be used for additional credit, or when you request a change to the terms of your loan contract..
$595.00
Additional Security fee
Applicable when we prepare any security in addition to the mortgage over the primary mortgaged property such as a guarantee, mortgage over additional property, deed of priority or a security interest over a company’s assets.
$200.00
Property Valuation fee
A Property Valuation may be required at the time of application. Your Lending Consultant will advise you if this is required and will provide you with a quote if applicable.
At cost
Progress Inspection fee
Progress Inspection Property Valuations apply to loans for construction purposes. A fee is payable per inspection conducted. Your Lending Consultant will advise you if these are required and will provide you with a quote if applicable.
At cost
Progress Payment fee
Progress Payment Fees apply to loans for construction purposes and are payable per progress payment we process. Your Lending Consultant will advise you if these are required.
$35.00
Hold Fixed Interest Rate (from time of loan application) fee
Payable at funding.
0.25% of loan amount
Redraw fee – staff assisted
– Internet Banking
Minimum redraw amount is $500.
$35.00
Fee free
Trust Review fee $300.00
Rate Variation fee
Payable each time you ask us to vary the type of interest rate (variable to fixed or vice versa) or refix your loan.
$300.00
Security Handling fee
Payable if you ask us to consent to a dealing, or prepare documentation to note a change of your name on the title, or produce your land title.
$175.00
Mortgage Discharge,Settlement or Partial Discharge fee $295.00
Search fee
Payable for each search we conduct in relation to a loan or security including an ASIC search or Title search.
from
$35.00
Default fee on Home and Investment Loans
Payable on the 8th day you are in default.
Payable every 14th day thereafter for so long as you remain in default.

$20.00
$25.00
Default fee on SMALLBiz Line of Credit Accounts (Mortgage secured)
Payable on the 15th day of every month whilst you are in default.
$25.00
Default Notice fee
Payable whenever we send you a default notice because you have defaulted under the contract or related mortgage.
$20.00
 

Government fees and charges may also apply – please ask a Lending Consultant for further information.

Additional fees and charges may apply in some circumstances, such as when borrowing through a Self Managed Super Fund. These will be disclosed at the time of application.

 

41. SMALLBiz Vehicle  Business and Strata and Coumminty Corporation Loan, and Line of Credit (Unsecured) Fees

Transaction Fee each
Approval / Variation fee $295.00
Strata and Community Corporation Loan Monthly Administration fee $5.00
Search fee
Payable for each search we conduct in relation to a loan or security including an ASIC search or Title search.
from
$35.00
Additional Security fee
Applicable when we prepare a security such as a guarantee or a security interest over a company’s assets.
$200.00
Security Documentation fee
Applicable when we prepare a Goods Security or other security in relation to a SMALLBiz Car or Vehicle Loan.
$25.00
PPSR Search fee
Applicable when we conduct various searches and obtain certificates in relation to personal property.

$12.50
PPSR Registration fee
Applicable when we register a security interest over personal property

$12.50
Redraw fee – staff assisted
– Internet Banking
Available on variable rate loans only. Minimum redraw amount is $500.

$35.00
Fee free
Default fee on SMALLBiz Vehicle and Personal Loans
Payable on the 8th day you are in default.
Payable every 14th day thereafter for so long as you remain in default.


$20.00
$25.00

Default fee on SMALLBiz Line of Credit Accounts (Unsecured)
Payable on the 15th day of every month whilst you are in default.
$25.00
Default Notice fee
Payable whenever we send you a default notice because you have defaulted under the contract or related mortgage.
$20.00
Trust Deed Review fee $300.00

Government fees and charges may also apply – please ask a Lending Consultant for further information.

 

42. SMALLBiz Bank Guarantee Fees

Transaction Fee each
Approval / Variation fee $295.00
Ongoing Guarantee fee
Payable each June and December while the guarantee is current.
0.50% pa of the guarantee amount


43. SMALLBiz Break Costs

Fees are payable in relation to some of our SMALLBiz loan products if you pay out the loan during a period when the interest rate is fixed or make additional repayments in any one year period in excess of a specified amount.

Whether such fees are payable and how the fees are calculated varies depending upon the loan product type and when the loan is made.

Please ask a Lending Consultant if you would like details of any break cost fees applying to any particular SMALLBiz loan product. Full details of any such fees will be included in any loan offer that is made to you after you apply for a loan.

44. Definitions

  • Account Information Line = our automated telephone banking service – 13 14 02.
  • Access Product = A method authorised by us for your use and accepted by us as authority to access your account and includes, but is not limited to, any combination of a card, an account number, card number, expiry date, PIN and password, or cheque.
  • Automatic Payment = A periodic payment, Direct Debit or quick debit.
  • Cheque = A cheque written from your personalised cheque book (does not include Corporate cheques).
  • Direct Debit = Automatic payment where a third party debits your account directly for the payment of services.
  • Direct Entry = An electronic transaction including an automatic payment, a transfer to another account using Internet or Telephone Banking, and a BPAY payment.
  • eftpos = A transaction completed by using the PIN option at a point of sale merchant terminal after selecting either the Cheque or Savings account option.
  • Foreign Exchange Partners = Third parties that supply us with foreign exchange products and services.
  • Non-rediATM = Any ATM located within Australia that is not part of the rediATM network.
  • Over the counter = An over the counter transaction at a branch.
  • Package customer = pinnacle+plus® and Home Loan Package customers.
  • Periodic Payment = A regular or pre-dated electronic payment established by us on your behalf to another account with us, or to an account at another financial institution.
  • rediATM = An ATM that is part of the rediATM network.
  • Relationship = Each account ownership structure you have or open (the name(s) in which accounts are held) forms a Relationship with us. All of the accounts held in that account ownership structure are allocated to that Relationship. For example, if John Smith opens accounts in his own name, those accounts are part of the Relationship in his name. If John Smith owns accounts jointly with Susan Smith, those accounts are part of a separate Relationship. Each Relationship has its own Relationship Portfolio Value and is allocated a separate fee allowance on eligible accounts.
  • Relationship Portfolio Value = The value determined by adding together the balances of your transaction and savings accounts (excluding the balance in any Mortgage Offset Account), loans (excluding the balance in any SMALLBiz loan) and term deposits and the drawn down balance of any line of credit products. We also include:

- 8 times the value of any PremierCare® annual insurance premium or loan repayment insurance (excluding Mortgage Repayment Insurance) provided by Allianz Australia Insurance Limited that you have paid through us over the last year.

If the balance in a Mortgage Offset Account exceeds the linked loan account balance, the excess will be included in your Relationship Portfolio Value.

If you have more than one Relationship with us, your Relationship Portfolio Value is calculated for each Relationship separately, based on the balances of the accounts linked to each individual Relationship.

  • SMALLBiz Portfolio Value = The value determined by adding together the balances of your SMALLBiz transaction and savings accounts, loans, term deposits and the drawn down balance of any line of credit products.
  • Staff Assisted Transfer = A transfer conducted Over the Counter, via the Contact Centre or with the assistance of any staff member.
  • Low Rate Credit Card Cash Advance = Any transaction defined as a Cash Advance in the Visa Credit Card Conditions of Use document.
  • Visa Debit purchase = A purchase transaction completed using a Visa Debit card.
  • We, our, us and the Bank = Community CPS Australia Limited trading as Beyond Bank Australia ABN 15 087 651 143 AFSL/Australian Credit Licence 237856.
  • You and your = Any person who has obtained a product of service from us.

BPAY registered to BPAY Pty Ltd ABN 69 079 137 518.

Bank@Post is a trademark (registered or otherwise) of the Australian Postal Corporation ABN 28 864 970 579.

PremierCare® is a registered trademark of Community CPS Australia Ltd ABN 15 087 651 143.
 


1 Subject to systems availability. Daily card and eftpos withdrawal limits apply. Back to section
2 This service may not be available at all eftpos operators. Back to section
3 Subject to systems availability. Daily card and ATM withdrawal limits apply. Back to section
4 Applies to residential mortgage security and maximum borrowings of $500,000. Fees and charges for borrowings above $500,000 (or where commercial mortgage security is required) are available on request. Back to section


 

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As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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