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Our BSB has changed to 325-185

There is currently no action required from you. Your payments will continue to process as they do today. However, If you are setting up a new payment, we would like you to use the new BSB.

What you need to do:

You will need to use the new BSB for new direct debit and direct credit arrangements.

  • Direct debits may include payments you make such as insurance premiums, utilities bills, gym memberships and council rates.
  • Direct credits may include payments you receive such as salary, dividends, Pay Anyone transfers, Medicare, tax or social security.

What to tell them:

If you are setting up a new direct debit or direct credit payment you will need to provide the following details:

  • BSB number: 325-185         
  • Institution: Beyond Bank Australia
  • Account number: Your Membership Number or Account Number

Still need help?

If you have any queries or find our new BSB is not recognised by any of your credit or debit companies we are here to help. Call us on 13 25 85, live chat with our staff, or visit your nearest branch.

App update now available

Based on customer feedback and demand we have introduced the following:

  • Clearer view of available balance
  • Advise us of your travel plans
  • Conduct international money transfers
  • Activate your credit or debit card, or change your PIN

Simply update your current app or download from your app store.

Scheduled Maintenance 21 June

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Wednesday 21 June 2017 from 3am until approximately 5am (ACST).

We apologise for any inconvenience this may cause.

Canstar Award for Mobile & Online Banking

We’re very excited to announce that Canstar has named us Customer Owned Institution of the Year for Mobile & Online Banking!

Canstar compared the features of online and mobile banking platforms across Australia and we were selected because we offer quality online and mobile services which further enhance customer experience.

We’re very proud of the work our team does in enabling our customers to conduct their banking online or via their mobile quickly and easily and look forward to bringing your more updates soon!

Scheduled Maintenance - 11 June

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Sunday 11 June 2017 from 1am until approximately 6am (ACST).

We apologise for any inconvenience this may cause.

Scheduled Maintenance 21 May

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Sunday 21 May 2017 from 1am until approximately 7am (ACST).

We apologise for any inconvenience this may cause.

Scheduled Maintenance 14 May

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Sunday 14 May 2017 from 1am until approximately 7am (ACST).

We apologise for any inconvenience this may cause.

Hunter United Employees Credit Union and Beyond Bank announce plans to merge

We would like to announce that we plan to merge with Hunter United Employees Credit Union, which is expected to take place in late 2017.

We have signed a Memorandum of Understanding and the merger will now undergo due diligence, regulatory approval and Hunter United member approval.

The merger will offer expanded services and more branches to members of both organisations across the Hunter.

As customer owned organisations, we are both committed to members, staff and the local community and together, we will have an even greater capacity to develop financial solutions that offer the best value to members.

Our Bank has a strong position in the national financial services market and this proposed merger will build on our commitment to regional Australia and provide a very clear alternative in the market for customers in the Hunter.

Both organisations also have strong relationships with local communities and we look forward to expanding and developing community programs once the merger is finalised.

All future decisions will be taken with the best interests of the members and staff of both organisations - there will be no job losses and more development opportunities for local staff.

Hunter United has approximately 9,000 members and assets worth $300 million. Their seven local branches complement our existing network which covers Wagga Wagga, the ACT, Hunter and Riverina regions, regional South Australia, Adelaide and Perth.

Anzac Day Public Holiday Notice

We wish to advise that our branches and national Contact Centre will be closed on Tuesday 25 April 2017 for the Anzac Day public holiday.

Internet, Mobile and Phone Banking will continue to be available during this time.

Easter Public Holiday Notice

Please note that our branches will be closed from Friday 14th - Monday 17th April over the Easter period.

Our national Contact Centre will only be open on Saturday 15th April from 9am - 3pm (ACST) by calling 13 25 85.

Internet, Mobile and Phone Banking will continue to be available during this time.

We hope all our customers enjoy the Easter break.


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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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