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Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

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New feature in Internet Banking

Never forget your PIN again! Customers can now change the PIN on their cards within Internet Banking, simply log in and follow the prompts under 'Services'.

Anzac Day Public Holiday Notice 2016

We wish to advise that our branches and national Contact Centre will be closed on Monday 25 April 2016 for the Anzac Day public holiday.

Internet, Mobile and Phone Banking will continue to be available during this time.

Duplicate Visa Transactions

In some instances members have had Visa transactions from the 16 April duplicated, this is a nationwide issue which is affecting a number of banks. We are working on a speedy solution and will rectify this asap. We apologise for any inconvenience caused, and will provide further updates as soon as possible. For further assistance please call 13 25 85.

Travel Advisory - Japan earthquake

We are aware that a magnitude 6.5 earthquake has struck Japan today, followed by several aftershocks. The following Travel Advisory concerns those affected by this earthquake.

If you have any questions or queries, please contact our Allianz Global Assistance Information Hotline on 1300 725 154.

Travel Advisory - Vanuatu earthquake

Please be aware that a magnitude 6.5 earthquake has struck Vanuatu today. The following Travel Advisory concerns those affected by this earthquake:

If you have any questions or queries, please contact our Allianz Global Assistance Information Hotline on 1300 725 154.

Travel Advisory - Fiji Flooding & Cyclone Zena

We are aware that heavy rain has caused widespread flooding in many parts of Fiji. This Travel Advisory concerns those affected by this flooding.

Following on from the advice above, we are aware that the tropical depression causing heavy rainfall and flooding in Fiji has escalated to a tropical cyclone. Cyclone Zena is expected to bring gale force winds and even more rain to many parts of Fiji. This Travel Advisory concerns those affected by Cyclone Zena.

Travel Advisory - Brussels Attacks

The following travel insurance information is for claims arising from the Brussels attacks.

We would like to extend our deepest sympathy to all those affected by this tragic event.

Travel Advisory - Border Force and Immigration Strike Action

The following travel insurance information concerns those affected by the Border Force and Immigration strike action taking place from Tuesday 22nd March 2016.

Public Holiday Notice Easter 2016

We wish to advise that our branches and national Contact Centre will be closed from Friday 25 - Monday 28 March over the Easter period.

Internet, Mobile and Phone Banking will continue to be available during this time.

Merger signals more growth for Beyond Bank Australia

Beyond Bank Australia continues to strengthen its national network with the impending merger with NSW’s Country First Credit Union now ready to proceed.

Country First members voted overwhelmingly in favour of the amalgamation of the two customer owned financial institutions, which, subject to final regulatory approval from APRA, takes effect from 1 April 2016.

The merger has been widely viewed as a strong vote of confidence in Beyond Bank Australia’s ability to provide a clear alternative in the banking sector across Australia.
 
“Country First members have recognised that a larger entity will be better equipped to provide them a wider range of products and services and I’m pleased to welcome them to the Beyond Bank group,” said Beyond Bank Australia Chief Executive Officer, Robert Keogh.

“Importantly, this brings together two organisations with very similar values.

 “Both Beyond Bank Australia and Country First are firmly focused on creating value for their members as well as offering genuine support to the communities where their members live and work.

The combined entity will boast more than 203,000 members with assets under management of $4.41 billion.

It also positions Beyond Bank Australia for further growth and reinforces its commitment to expansion into other markets.

“Beyond Bank Australia has been able to grow steadily despite an uncertain and often challenging economic climate,” said Mr Keogh.

“The key to this expansion has been prudent management of mergers and acquisitions and it is both positive and pleasing to see that the customer-owned banking sector is held in such high regard.”

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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