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Travel Advisory - Zika Virus

We are aware of the global concerns regarding travel to areas affected by the Zika Virus and are continuing to monitor this issue in association with the relevant travel, government and health bodies.

The World Health Organisation has reviewed this health concern and stated that there should be no restrictions on travel or trade with countries areas and/or territories with Zika virus transmission.

Find out more: Travel insurance information for Zika Virus.

Refer to the previous advice from February 2016.

Scheduled Maintenance - 29 May

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Sunday 29 May 2016 from 4am until approximately 8am (ACST).

We apologise for any inconvenience this may cause.

New to our banking apps

A new update for  our apps (iOS v1.3.1 and Android 1.2.2 ) is now available.

This version includes the following enhancements:

  • The App will now display a message to prompt you to update your app as new versions become available, ensuring you always have the most up to date security protecting your banking.
  • A bug affecting WA users has been amended so that all App transactions will now display using SA time (which is standard for all our banking records).

To update your app visit The App Store, Google Play or to download search 'Beyond Bank'  or visit http://www.beyondbank.com.au/banking/mobile-banking.html

Scheduled Maintenance - 6 May

Due to scheduled maintenance, Internet Banking and the Mobile App will be unavailable on Friday 6 May 2016 from 1am until approximately 6am (ACST).

We apologise for any inconvenience this may cause.

Hunter based Universal Financial Planning joins Beyond Bank Australia

From today, Beyond Bank Australia Wealth Management services available in the Hunter will be even more comprehensive with the experienced staff from Universal Financial Planners (UFP) joining the team.

The acquisition of UFP by Beyond Bank Australia will provide a strong support team for their clients, providing the expertise, experience and level of service their customers expect, and has increased the banks Hunter based wealth professional staff to six employees.

Beyond Bank’s local General Manager, Ray O’Brien said, “We are very excited about this acquisition.  UFP has an outstanding reputation for providing their clients with excellent financial planning advice and assistance here in the Hunter.”

 “This acquisition strengthens our financial services platform in the Hunter region, and with the combining of the UFP and Beyond Bank financial planners, we now have a stronger team of professionals who are ready to assist our customers achieve their financial goals,” said John Lipkiewicz , Beyond Bank’s General Manager Professional Services.

To find out more about our how Wealth Management team can assist you in owning your financial future visit the financial planning section of our website.

New feature in Internet Banking

Never forget your PIN again! Customers can now change the PIN on their cards within Internet Banking, simply log in and follow the prompts under 'Services'.

Anzac Day Public Holiday Notice 2016

We wish to advise that our branches and national Contact Centre will be closed on Monday 25 April 2016 for the Anzac Day public holiday.

Internet, Mobile and Phone Banking will continue to be available during this time.

Duplicate Visa Transactions

In some instances members have had Visa transactions from the 16 April duplicated, this is a nationwide issue which is affecting a number of banks. We are working on a speedy solution and will rectify this asap. We apologise for any inconvenience caused, and will provide further updates as soon as possible. For further assistance please call 13 25 85.

Travel Advisory - Japan earthquake

We are aware that a magnitude 6.5 earthquake has struck Japan today, followed by several aftershocks. The following Travel Advisory concerns those affected by this earthquake.

If you have any questions or queries, please contact our Allianz Global Assistance Information Hotline on 1300 725 154.

Travel Advisory - Vanuatu earthquake

Please be aware that a magnitude 6.5 earthquake has struck Vanuatu today. The following Travel Advisory concerns those affected by this earthquake:

If you have any questions or queries, please contact our Allianz Global Assistance Information Hotline on 1300 725 154.

Need help?
13 25 85

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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