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We’re no ordinary bank. Beyond Bank is a mutual bank, which means we don’t serve share market investors. Profits are passed on as savings for our customers and support for community projects. Join the bank that gives back.

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Scheduled Maintenance - 2 February

Due to scheduled maintenance, Internet Banking, Phone Banking and the Mobile App will be unavailable on Thursday 2 February 2017 from 4am until approximately 6am (ACDT).

We apologise for any inconvenience this may cause

App Update Version 1.3.3

We’ve updated our app with a few behind the scenes changes to the way we receive your feedback via App Feedback and Email Us.

To upgrade to Version 1.3.3 visit the App Store or Google Play.

Australia Day Public Holiday Notice

We wish to advise that our branches and national Contact Centre will be closed on Thursday 26 January 2017 for the Australia Day public holiday.

Internet, Mobile and Phone Banking will continue to be available during this time.

Scheduled Maintenance - 11 January

Due to scheduled maintenance, Internet Banking will be unavailable on Wednesday 11 January 2017 from 4:30am until approximately 7:00am (ACDT).

We apologise for any inconvenience this may cause.

Christmas Public Holiday Notice

We would like to wish all our customers and their families a very safe and happy Christmas and all the best for 2017!

Our branches and Member Contact Centre will be closed on the following public holidays:

  • Christmas Day holiday - Monday 26 December
  • Proclamation Day - Tuesday 27 December
  • New Years Day holiday - Monday 2 January

For regular branch opening hours, search for your location on our Locate Us page.

Our Beyond Bank Wealth Management offices will be closed from Friday 23 December and reopen on Tuesday 3 January 2017.

Thank you for your continued support this year.

Fremantle Ultimate Fan Prize Winner

Congratulations to the winner of our Fremantle Ultimate Fan Prize - Kurt Vravnik! Kurt has won a photo with the 2017 Fremantle Dockers team!

Scheduled Maintenance - 4 December

Due to scheduled maintenance, Internet Banking and the Mobile App will be unavailable on Sunday 4 December 2016 from 1:50am until approximately 6:30am (ACDT).

We apologise for any inconvenience this may cause

Payment Delay

*UPDATE* 12.20pm (ACST)

We have now confirmed that all delayed payments have been resolved and customers affected should now see the payments within their accounts. Thank you for your patience.

We are aware that some customers may be experiencing a delay in receiving payments into their accounts this morning (Friday 18 November). This is currently being investigated and we will advise as soon as we have an update.

Scheduled maintenance - 19 November

Due to scheduled maintenance, e-statements in Internet Banking will be unavailable on Saturday 19 November 2016 from 6pm until approximately 10am on Sunday 20 November (AEDT).

We apologise for any inconvenience this may cause.

Travel advisory Earthquake in Kaikoura

This Travel Advisory is for those concerned or affected by the earthquake on 13  November 2016.

We recommend you regularly check the Department of Foreign Affairs and Trade (DFAT) and Smart Traveller website  for up to date information about the event.

Your policy provides a number of benefits, conditions, limits and exclusions that may be relevant to your travel plans. Your cover will depend on the type of plan you purchased and your circumstances. We will assess all claims in accordance with your Product Disclosure Statement (PDS) and your Certificate of Insurance.


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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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