Scheduled Maintenance - 6 May
Due to scheduled maintenance, Internet Banking and the Mobile App will be unavailable on Friday 6 May 2016 from 1am until approximately 6am (ACST).
We apologise for any inconvenience this may cause.
Hunter based Universal Financial Planning joins Beyond Bank Australia
From today, Beyond Bank Australia Wealth Management services available in the Hunter will be even more comprehensive with the experienced staff from Universal Financial Planners (UFP) joining the team.
The acquisition of UFP by Beyond Bank Australia will provide a strong support team for their clients, providing the expertise, experience and level of service their customers expect, and has increased the banks Hunter based wealth professional staff to six employees.
Beyond Bank’s local General Manager, Ray O’Brien said, “We are very excited about this acquisition. UFP has an outstanding reputation for providing their clients with excellent financial planning advice and assistance here in the Hunter.”
“This acquisition strengthens our financial services platform in the Hunter region, and with the combining of the UFP and Beyond Bank financial planners, we now have a stronger team of professionals who are ready to assist our customers achieve their financial goals,” said John Lipkiewicz , Beyond Bank’s General Manager Professional Services.
To find out more about our how Wealth Management team can assist you in owning your financial future visit the financial planning section of our website.
New feature in Internet Banking
Never forget your PIN again! Customers can now change the PIN on their cards within Internet Banking, simply log in and follow the prompts under 'Services'.
Anzac Day Public Holiday Notice 2016
We wish to advise that our branches and national Contact Centre will be closed on Monday 25 April 2016 for the Anzac Day public holiday.
Internet, Mobile and Phone Banking will continue to be available during this time.
Duplicate Visa Transactions
In some instances members have had Visa transactions from the 16 April duplicated, this is a nationwide issue which is affecting a number of banks. We are working on a speedy solution and will rectify this asap. We apologise for any inconvenience caused, and will provide further updates as soon as possible. For further assistance please call 13 25 85.
Travel Advisory - Japan earthquake
We are aware that a magnitude 6.5 earthquake has struck Japan today, followed by several aftershocks. The following Travel Advisory concerns those affected by this earthquake.
If you have any questions or queries, please contact our Allianz Global Assistance Information Hotline on 1300 725 154.
Travel Advisory - Vanuatu earthquake
Travel Advisory - Fiji Flooding & Cyclone Zena
We are aware that heavy rain has caused widespread flooding in many parts of Fiji. This Travel Advisory concerns those affected by this flooding.
Following on from the advice above, we are aware that the tropical depression causing heavy rainfall and flooding in Fiji has escalated to a tropical cyclone. Cyclone Zena is expected to bring gale force winds and even more rain to many parts of Fiji. This Travel Advisory concerns those affected by Cyclone Zena.
Travel Advisory - Brussels Attacks
The following travel insurance information is for claims arising from the Brussels attacks.
We would like to extend our deepest sympathy to all those affected by this tragic event.
Travel Advisory - Border Force and Immigration Strike Action
The following travel insurance information concerns those affected by the Border Force and Immigration strike action taking place from Tuesday 22nd March 2016.