Scheduled Maintenance 7 February
Due to scheduled maintenance, the Beyond Bank website will be unavailable on Sunday 7 February 2016 from 7am (ACDT) for up to 5 hours.
Internet Banking and our Mobile App will still be available during this time.
We apologise for any inconvenience this may cause.
At least your payments are perfectly timed - with BPAY
Australia Day Public Holiday 2016
Please note that our Branches and Member Contact Centre will be closed on Tuesday 26 January 2016 for the Australia Day Public Holiday.
We hope everyone has a great day celebrating all that is great about our wonderful country!
Important Message for App Users
The old Android, iPhone and iPad app will be retired from 1 February 2016 - the new app was launched in November and is available from the app store.
To continue tablet friendly banking using your iPad you can either download the new app here or simply add this link to your home screen - https://online.beyondbank.com.au/
The new app contains exciting new features such as;
- Touch ID. No more typing! Simply log in using your finger print (iOS only)
- Forgotten your app login? Reset it at the touch of a button
- Pay a friend on the move. Add new payees when it’s convenient for you
- View saved payees in both your app and Internet Banking
- Simple transaction view. Your spending is illustrated through easy to view icons
- App friendly intuitive design, and more!
Cash Passport Competition
Thanks to Cash Passport, we have $3,000 (AUD) to give away in the currency of your choice! You can enter either via Facebook or Instagram.
On Facebook simply visit our entry form and tell us about your next holiday destination and the best place you've ever visited for your chance to win a $1,000 Cash Passport.
On Instagram simply follow @beyondbank and leave a comment on our competition post telling us where your next holiday destination is for your chance to win one of four $500 Cash Passports.
If you’re travelling overseas soon, this is a great way to get some spending money for your trip!
This competition commences on Wednesday 13 January and closes Wednesday 10 February 2016.
Supporting WA Bushfire Victims
A significant bushfire is burning in Western Australia and has already burnt more than 53,000 hectares and destroyed more than 130 homes and buildings – some of which we know are owned by members of Beyond Bank. Our thoughts are will all those affected by the fires, and as such we have started an appeal to help those in need.
We have kick starting the appeal with $25,000 from Beyond Bank and have partnered with the St Vincent De Paul Society in Western Australia to ensure that all funds raised will go to those who need it most.
To assist with the appeal you can make a donation at any Beyond Bank branch or by calling our Member Contact Centre 13 25 85
Public Holiday Notice January 2016
Please note, our branches and Member Contact Centre will be closed on Friday 1st January for New Year's Day.
In addition, our Gawler and Mt Barker branches in SA will be closed on Saturday 2nd January (as well as our branches that do not normally trade on Saturday).
Our Member Contact Centre will be open on Saturday 2nd January from 9am to 3pm (ACDT) on 13 25 85.
Facebook Phishing Scam
See example below of the fake 'Your account will be disabled' message.
According to this post, your Facebook account is about to be disabled for using a fake name, writing offensive content, or other issues. It instructs you to click a link to re-confirm your account to avoid blocking. The message comes from what appears to be Facebook Security and is signed off by the ‘Facebook Team’.
However, the post is not connected to Facebook Security or any other official Facebook entity. It is a phishing scam designed to steal your Facebook account login details and your email account password. The link may also attempt to install software or malware, designed to steal your personal data.
If you receive this notification, do not click on the link or enter your details. If you have mistakenly entered your details, follow the instructions here for reclaiming your account.
Updated Travel Advisory Indonesia's Mt Rinjani Volcanic Ash Cloud
Please refer to the following updated information concerning those affected by the Mt Rinjani volcanic ash cloud.
Important note: When Mt Rinjani erupted this year on 3 November 2015 it caused significant delays to travellers and indicated a continued risk of ongoing eruptions. As the Australian Bureau of Meteorology (‘BOM’) and the Darwin Volcanic Ash Advisory Centre (‘DVAAC’) have ceased providing updates on Mt Rinjani’s volcanic activity we have deemed the event to be concluded as of 12pm (AEDT) Monday 21 December 2015.
If any further eruptions occur from Mt Rinjani, they would be considered a new event and would be coverable subject to the terms and conditions of your policy.