Frequently Asked Questions

Find answers to our customers most frequently asked questions. We can help with everything from everyday banking to how you can help your loved ones manage their finances.

You asked, we answered.

International Transfers

Need to transfer money overseas? Or receive and international payment? We have the answers.


Helping Loved Ones

How to help your loved ones managing their finances with information about:

  • Power Of Attorney
  • Deceased Estates

Things to think about before travelling overseas

Save yourself worrying about access to money whilst you’re overseas by asking these simple questions before you go.

Do you have a question?

Get in touch with us to ask your question. Give us a call, talk to us on Facebook, Twitter or even Live Chat.


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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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