Other helpful FAQs.


Our BSB has changed to 325 -185.

There is currently no action required from you. Your payments will continue to process as they do today. However, If you are setting up a new payment, we would like you to use the new BSB.

What you need to do

You will need to use the new BSB for new direct debit and direct credit arrangements.

  • Direct debits may include payments you make such as insurance premiums, utilities bills, gym memberships and council rates.
  • Direct credits may include payments you receive such as salary, dividends, Pay Anyone transfers, Medicare, tax or social security.

If you are setting up a new direct debit or direct credit payment you will need to provide the following details:

  • BSB number: 325-185         
  • Institution: Beyond Bank Australia
  • Your Account Number.

Many third parties will allow you to update your banking details through your online account. Alternatively, you can phone or write to them using our handy letter template so they can update the details for you.



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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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