Switch Banks

It’s easy to switch banks

Need help switching your account? We make it easy. We can transfer your regular payments and credits, making the switch simple for you.

All you have to do is open your new Beyond Bank account and close your old account with your other Financial institution.

As a mutual bank, we put our customers first. Our profits go towards our customers and communities – not share market investors. We offer you low fees, lower lending rates, high investment rates, better banking products and support for community projects. Join the bank that gives back.

The other way to bank

Open an Account

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1. Open your new account

Open your new account online, over the phone or in person.

We can help you find the right account and let you know what identification you’ll need to provide.

2. Transfer your details

We make it easy to switch banks.

On your behalf, we can contact your old financial institution and request a Regular Payment List. This shows all the existing regular payments that have occurred on the old account in the last 13 months. This includes:

  1. Direct debit arrangements: For example, phone bills and gym memberships.
  2. Direct credit arrangements: This could include a salary and share dividends.
  3. Future payments: These are standing instructions such as “On a monthly basis, debit my account and pay my rent.”

With your consent,we will notify the direct debiting and crediting organisations and give them your new account details.

If you’d like to change your details yourself, download the Change Financial Institutions and Account Details Form, fill in your details and forward it to your regular payment organisations.

3. Transfer other payment details

A Regular Payment List will not include information on recurring payments that use:

  • Visa Debit
  • Debit MasterCard
  • Internet banking ‘Pay Anyone’
  • BPAY

You will need to inform your provider or merchant of the new debit card number.

We will provide advice on how to identify these types of payments.


4. Close your old account

You’re now ready to close your old account.

Welcome to Beyond Bank!

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Any questions?

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Need a personal bank account?

We offer transaction, savings, youth and retirement accounts, plus term deposits and foreign currency.

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Full terms, conditions, fees and charges are available in our Product Guide and Fees and Charges booklets. These booklets are available upon request, can be downloaded from our website and will be provided at the time of acquiring the product. Before acquiring the product, you should consider if this product is appropriate for you.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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