News



Want to stay up-to-date with our latest news?

Whether you’re a customer or a curious member of the public, we’d love to share our latest stories and initiatives with you.

At Beyond Bank we’re a bank that is 100% owned by our customers. We go beyond in everything we do and that means doing more for our customers than they ever expected. It’s part of what makes us the other way to bank.

Read our latest stories below.
 

Internet and mobile banking outage

Update 2:00pm ACST - The following services have now been restored:

  • Internet Banking
  • App
  • Card transactions

We apologise for the inconvenience and thank you for your patience as our team worked to quickly restore services for you.

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Update: 1:32pm ACST - The cause of the issue has been identified and our team are working to restore services as quickly as possible. We apologise for the inconvenience and thank you for your patience.
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Updated: 1:17pm ACST- We are having some issues with internet and mobile banking. This may also affect card payments. Our team is working to fix it and we’ll post an update shortly.

Interest Rate Changes

As an essential service that continues to provide banking to you and your local community, Beyond Bank Australia remains focused and committed to offering the most responsible form of banking to meet the needs of ALL Australians.

This week we have reduced interest rates across a range of products:

  • 0.50% reduction to our 3-year fixed rate on our owner-occupied Total Home Loan Package ≤80% LVR special to a new low of 2.29% p.a., effective 7th April 2020(for new money);
  • The introduction of a new 2-year fixed rate of 2.29% on our owner-occupied Total Home Loan Package ≤80% LVR special, effective 7th April 2020(for new money);
  • A range of financial assistance for small business customers impacted by COVID-19, effective 1st April 2020, including:
  • 0.50% reduction in the secured Overdraft interest rate for new and existing customers;
  • 2.00% reduction in our unsecured Overdraft rate for new and existing customers; and
  • 1.00% reduction in current business investment loan variable reference rate for new and existing customers to 3.94%

Along with these changes, we have also implemented a range of home loan assistance measures as well as financial support initiatives to help you through these challenging times.

For more information, please visit beyondbank.com.au/coronavirus

Supporting our customers during COVID-19 *17 March

At Beyond Bank, our main role and responsibility has always been and will always be to our staff and our customers.

The health and wellbeing of our employees, customers and their families is our top priority.

Beyond Bank are following the situation closely and continuing to act in accordance with the measures prescribed by the World Health Organisation and local health and government authorities.

Our services remain unaffected at this time and customers are assured that deposits up to $250,000 remain securely backed by the Commonwealth Government Guarantee.    

For more information on the Coronavirus including advice on what you can do to protect yourself, please visit the World Health Organisation website.

COVID-19 Announcement

At Beyond Bank, our main role and responsibility has always been and will always be to our staff and our customers.

The health and wellbeing of our employees, customers and their families is our top priority.

Beyond Bank are following the situation closely and continuing to act in accordance with the measures prescribed by the World Health Organisation and local health and government authorities.

Our services remain unaffected at this time and customers are assured that deposits up to $250,000 remain securely backed by the Commonwealth Government Guarantee.    

For more information on the Coronavirus including advice on what you can do to protect yourself, please visit the World Health Organisation website.

Your money is safe at Beyond Bank

At Beyond Bank, our main role and responsibility has always been and will always be to our staff and our customers.

The health and wellbeing of our employees, customers and their families is our top priority.

Beyond Bank are following the situation closely and continuing to act in accordance with the measures prescribed by the World Health Organisation and local health and government authorities.

Our services remain unaffected at this time and customers are assured that deposits up to $250,000 remain securely backed by the Commonwealth Government Guarantee.    

For more information on the Coronavirus including advice on what you can do to protect yourself, please visit the World Health Organisation website.

Osko payments to CBA/Bankwest this weekend.

Please be aware that CBA and Bankwest will be temporarily suspending both incoming and outgoing Osko payments at times over the weekend.

On Saturday 21 March from 12:00 am until 7:00 am (AEDT), CBA & Bankwest Osko payments will be unavailable.

Please keep this in mind when making Osko payments to these financial institutions over the weekend.

Osko payments to ANZ/NAB this weekend.

Please be aware that NAB and ANZ will be temporarily suspending both incoming and outgoing Osko payments at times over the weekend.

On Saturday 14 March from 12:00 am until 6:00 am (AEDT), NAB Osko payments will be unavailable. On Sunday 15 March from 1:30 am until 6:30 am (AEDT), ANZ Osko payments will be unavailable.

Please keep this in mind when making Osko payments to these financial institutions over the weekend.

Beyond Bank cuts home loan interest rates by 0.25%

11 March 2020 - Beyond Bank Australia is pleased to announce that it will be passing on the full interest rate cut of 0.25% p.a. to its variable rate home loans. 

The announcement follows the recent decision by the Reserve Bank of Australia to cut the official cash rate and will apply to both new and existing lending from 24th March 2020. 

"As a customer owned bank, we are always striving to pass on benefits to our customers,” said Mr. Nick May, General Manager Customer Experience, at Beyond Bank. 

“This latest rate cut allows us to pass on significant savings for our borrower customers and will put more money back into the pockets of our customers.”

The new variable rates apply to owner-occupiers, investors and business accounts.

Reserve Bank cuts official cash rate

At its’ meeting on 3 March 2020, the Reserve Bank of Australia (RBA) decided to lower the cash rate by 25 basis points to 0.50 per cent.

As a customer-owned bank, we very carefully consider the needs of all our customers and aim to achieve a good balance between the needs of both our borrowers and our deposit customers.

We are currently reviewing our rates and will provide further details on our rate decision on Wednesday, 11th March.

Please check back into our News section for our announcement.

12 days of Christmas competition winners

Congratulations to the following winners of the Western Union Business Solutions 12 Days of Christmas Campaign.

Matthew Edwin Evans, ACT

Future Super Services Pty Ltd, NSW

Jennifer Jean Williams, NSW

John Zbigniew Kozak, SA

Julie Loveny, WA

Sonam Choeden, ACT

Chelvanayakam Kumaranayakam, ACT

Peter Hamburger, ACT

Alan Davis, ACT

Keith Barker, NSW

Margaret Sue Hulme, WA

Madison Dallas Simmonds, SA

 

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