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ATM research survey

August 2013
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We would like to advise our members that you may receive an email from us inviting you to participate in an online ATM research survey from 23 August 2013.

This survey is for a selected group of members and is being conducted by The NTF Group, a research consultancy company, on behalf of Cuscal Limited, who provides cardholder processing services to Beyond Bank Australia.

Please note that you complete the survey anonymously (no personal information is requested) and responses are aggregated and used for research purposes only. The survey is being conducted in accordance with the provisions of the Privacy Act 1988 (Cth), and all the information you provide is totally confidential.

We will never ask you to participate in surveys without providing notification on our website so that you can ensure it is legitimate. We will never request that you provide password or PIN details, or log in to Internet Banking, via links in emails or surveys.
We hope you’ll participate to improve our understanding of your ATM preferences so we can provide better service to you.

If you have any queries regarding the survey please call us on 13 25 85.


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