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Duplicate Transactions

February 2014
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Duplicate Transactions

We wish to advise members that due to a transaction processing error earlier this week, a small number of transactions made on 8th February 2014 may have been duplicated in error.

We are currently working on a solution and expect the transactions to be reversed by Friday, 14 February 2014 for the majority of affected customers.

We apologise for any inconvenience caused and assure you that we will have it fixed as soon as possible. If you have any queries about duplicate transactions on your account, please call us on 13 25 85.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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