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Beyond Bank wins Canstar Online and Mobile Banking Awards

June 2016
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We are pleased to advise that Beyond Bank Australia has been recognised by CANSTAR in their annual banking awards. Beyond Bank has been judged the 2016 winner for the following two categories:

  • Customer-Owned Institution of the Year – Online Banking
  • Customer-Owned Institution of the Year – Mobile Banking.

This is the second year in a row we have been awarded the Online Banking Award.

The CANSTAR Online and Mobile Banking Awards use a sophisticated award methodology that compares the offerings of features on both the online and mobile banking platforms of financial institutions across Australia. The two awards aim to recognise institutions who offer quality online and mobile services to further enhance customer experience.

CANSTAR collects over 300 different features on the online capability of Australian Institutions. The main areas of consideration are Banking (transactional ability of both desktop and mobile banking), Website (features available through the website), and Customer Satisfaction (overall user experience with an institution’s internet and mobile
banking platform).

These awards come after we received the 2016 Celent Model Banking Innovation Award, Money magazines Best Transactor Credit Card, Mozo Expert Choice Awards for our Fixed Home Loans and our Kids Savings Account, and the Roy Morgan Research Award for Best Customer Satisfaction in February.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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