Supporting you through financial difficulty.

We are here to support you when times are tough.

We’ll help you to get your finances back on track.

Life doesn’t always run according to plan and some events can cause real financial difficulty. Whatever the cause, you can trust our Credit Support Team to help get you back on your feet.

Anyone can experience financial difficulty, and it’s okay to ask for help If you are finding things tough. Whether you have a simple enquiry, need to discuss your situation in more detail or are looking for tools to keep you top of your finances, our trained staff are here to support you.


Talk to us.

Call us on 13 25 85.


Fill out a Financial Assistance Online Enquiry form and we’ll be in touch.


Tips on improving your financial wellbeing.

Set goals and track your spending.

Did you know that within your Internet Banking you have access to our Beyond Finance Manager? This tool allows you to track your spending, view your scheduled payments and set savings goals on your accounts.
Learn More

Stay on top of your finances.

Want to know how to boost your savings, better manage your mortgage repayments, budget more effectively or even make some extra cash? Our blog has a variety of articles and tools for you to access.
Visit Blog

Improve your savings habits with minimal effort.

Automate your savings by using round2save, an easy way to save money, while you go about your shopping and spending. 
Find Out More

Set up a banking review.

Reviewing your banking can help to identify areas where you could be better off. Make an appointment with one of our team who can assist you with this.
Make An Appointment

Other ways to bank.

We have a range of banking options to suit your needs. Our banking options allow you access to your money how and when it suits you. 

online purchases

Internet Banking.

A simple, fast and secure transaction environment that you can use to do your banking online.

Find Out More


digital wallet

Mobile App.

A convenient way to access your money on the go. Choose from our iPhone or Android app.

Find Out More


contactless payment

Mobile Wallets.

Load your Beyond Bank Visa Credit or Visa Debit card to your phone to make fast and easy transactions.

Find Out More

Telephone Banking.

Access our telephone banking services, anytime, anywhere. 

Find Out More

We’re open and ready to talk with you.

We are continuing to remain open and available for you. Our branches and contact centre are open, our teams are available for appointments and all our digital and phone banking options are accessible as usual.

Frequently Asked Questions.

Corporate announcements.

Interest rate update - May 2022

  • Featured
  • Corporate announcements
Beyond Bank Australia has carefully reviewed our rates following the recently announced changes from the RBA regarding the official cash rate.
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We’re proud to be named the best bank in Australia by Forbes in their 2022 World’s Best Banks survey.

  • Featured
  • Corporate announcements
Our style of customer-owned banking means that instead of paying shareholders, our members reinvest profits back into benefits for customers through lower fees, better interest rates and time-saving innovation. Our customers remain our number one priority in everything we do.
Read article

South West Credit and Beyond Bank Australia to merge

  • Featured
  • Corporate announcements
South West Credit members have voted in favour of a merger with Beyond Bank Australia at a Special General Meeting held in Warrnambool, Victoria on Monday 21 March. Beyond Bank is one of the largest customer-owned banks in Australia and the merge will see South West Credit’s 13,000 customers link in to Beyond Bank’s extensive regional and metropolitan national network.
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This support is available to customers facing hardship due to COVID-19 who meet eligibility criteria. 

*A margin may be added to the rates indicated above to determine the actual interest rate charges.

Terms, conditions, limitations, fees, charges and credit criteria apply. Beyond Bank Australia Limited ABN 15 087 651 143 AFSL/Australian Credit Licence 237856.

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