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MYCU members service disruptions

April 2018
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The Mobile App will be switched off from 6am Friday 13 April. You will be able to download and start using the Beyond Bank App from the early hours of Sunday morning.

From 4.25pm on Friday 13 April the following services won’t be available until early hours Sunday 15 April:

  • Telephone Banking
  • Internet Banking

Card Services

All card services will remain in place and members can continue to transact across the weekend using ATMs, payWave, EFTPOS and Visa/Credit Transactions.

Some MYCU cardholders may experience rejected card payments between 3am to 4am on Sunday 15 April, as cards are moved across to the Beyond Bank Systems. If you need access to funds during this time, we ask you to be prepared with cash or try the transaction again later in the morning.

We apologise for the inconvenience caused over the weekend.

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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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