Holiday opening hours.

As the year draws to a close, many of you are looking forward to a well-earned break over the Christmas and New Year period. And for several reasons, 2020 will be good to put behind us. 

Bring on 2021! 

Beyond Bank branches will be open for business over the festive period—except public holidays—ensuring that you have access to essential banking services, when you need them. 

Of course, you can also access Internet Banking and our award-winning mobile app at your convenience. And our secure mailbox for your non-urgent enquiries is available at your fingertips directly from the app. 

Contact us using our live chat (hours below) call our Customer Relationship Centre on 13 25 85 or drop in to your local branch during our opening hours.


Friday 25 December

All branches & livechat closed 

Customer Relationship Centre closed 

Saturday 26 December 

All branches closed 

Customer Relationship Centre open 9am—3pm (ACDT)

Livechat 9am—3pm 

Monday 28 December

All branches closed

Customer Relationship Centre closed

Livechat closed (includes Sunday 27 Dec)

Tuesday 29 December ACT, Batemans Bay & Queanbeyan branches closed
Friday 1 January

All branches & livechat closed

Customer Relationship Centre closed


Please note, our Collins Street (Melbourne CBD) branch will be closed from Thursday 24 December 2020 until Sunday 3 January 2021.

Our staff wish you, your families and community a safe and enjoyable holiday. We look forward to seeing you again in 2021.

Also in Service and systems updates

Our branches in SA are open for essential banking services.

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Beyond Bank branches in South Australia will be open, ensuring our customers have access to essential banking services over the coming days.
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