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Welcome for Country First members

June 2016
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Welcome to Country First members, we hope you enjoy your new website. Here you will find important information about changes to your accounts. 

  • Your new BSB - 325-185

If you have any money credited or debited to your account please ensure you update the payments with your new BSB 325-185. 

  • Card holders - how to update your PIN

Updating your card PIN can be done in branch or via Internet Banking. Simply log in to Internet Banking, select 'Services' then 'Card Management'. 

  • CGU Insurance policy holders

If you hold a CGU Insurance Policy, please continue to contact them for any policy updates on 13 22 94 or claims on 13 24 80 or via their website

  • My Card (Citibank) Credit Card users

If you are a My Card user, you can continue to access your online statements by visiting Please ensure you save this url as a favourite within your browser for future use. 

  • Access Codes (passcode) Internet Banking 

If you are a user of Internet Banking we wish to advise that you will no longer be required to change your Access Code (passcode) every three months. However to maintain your online security, we recommend that you periodically change your online passwords. You can update your Internet Banking password at any time on the Change Password screen in (Settings). Try using uppercase and lowercase characters, as well as numbers and symbols to make your password as difficult for someone to guess as possible.   

  • Changes to your accounts

This brochure outlines important changes to your membership and accounts as well as information on some great new products and services that will be available to you from 6 June 2016 (6 June). 



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