Business Customers financial assistance online enquiry.

If you are facing hardship as a result of COVID-19 and would like to discuss the options available, please submit the form below and we will get in contact with you.

This is how we’re supporting eligible business customers:


  • 0.50% p.a. reduction in the secured Overdraft interest rate for new and existing customers effective from 1 April 2020
  • 2.00% p.a. reduction in our unsecured Overdraft rate for new and existing customers effective from 1 April 2020
  • 1.00% p.a. reduction in current business investment loan variable reference rate for new and existing customers to 3.94% p.a.* effective from 1 April 2020
  • Special fixed rates for 1 – 3 years for new and existing business customers. 1 year 3.94% p.a*., 2 year 3.94% p.a.*, 3 year 3.94% p.a.*
  • Restructuring options available (subject to approval) to help business customers manage their cashflow, including:
    • Deferring business loan repayments for 6 months (interest will be capitalised to the loan and the loan term  to be extended)
  • Waiving fees for the restructuring or consolidation of loans
  • Waiving interest rate reductions/penalties for early withdrawal of terms deposits prior to maturity
  • Supporting the working capital needs of our customers.

Please note that the support outlined above is only applicable for existing members.

*A margin may be added to the rates indicated above to determine the actual interest rate charges.

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