Frequently Asked Questions

Find answers to our customers most frequently asked questions. We can help with everything from everyday banking to how you can help your loved ones manage their finances.

You asked, we answered.

Need to transfer money overseas? Or receive and international payment? We have the answers.


Our BSB is 325-185.

There is currently no action required from you. Your payments will continue to process as they do today. However, If you are setting up a new payment, we would like you to use the new BSB.

Save yourself worrying about access to money whilst you’re overseas by asking these simple questions before you go.

How to help your loved ones managing their finances with information about:

  • Power Of Attorney
  • Deceased Estates

If we don't have your correct contact details, we may have difficulty contacting you regarding your accounts. Find out how to update your details today.


Get in touch with us to ask your question. Give us a call, talk to us on Facebook, Twitter or even Live Chat.


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