Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

What is the difference between a transactional and savings account?

A transaction account is an account that you use on a day to day basis which your wage and other payments can be paid into. Your transaction account is also used to pay for bills, shopping and other everyday purchases using a linked Visa card. Transaction accounts do not earn interest on the balances.

A savings account is an account that earns and pays interest based on your overall balance, providing any terms and conditions of the account are met. Whilst your money is not locked away like a term deposit, a savings account is intended to help you reach your savings goals faster, so you would not have a Visa card or direct debit linked to a savings account.

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