Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

Can I receive email notifications when I do batch payments?

If you’d like to receive notification of your batch payments, we’ll send you two emails.

We’ll send you the first notification when a batch is submitted for processing.

Then we’ll send you the second notification when the batch has been processed.

Watch the video and learn how to turn on and off email notifications for batch payments.

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