Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

Can I still bank Foreign Exchange cheques?

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Currently, active customers can continue to bank Foreign Exchange cheques issued by other financial institutions. However, international payments, also known as telegraphic transfers, are a faster and more secure way to send and receive money to and from overseas. This process usually takes approximately three to five working days (for common currencies) once initiated by the remitting bank, and the funds are deposited as clear funds into your account. Find out more about International Payments.

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