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Frequently Asked Questions

What if someone I'm paying asks to be paid by cheque?

Ask them for their BSB and bank account number so you can pay them directly into their bank account instead. This is the fastest, easiest, and most secure way to pay them.

Ask if the payee has a PayID which would be their mobile phone number, email address or ABN linked to their account. This is another secure and fast way to pay, with the added benefit of allowing you to confirm the payee’s name before processing the payment.

You can also ask them what other forms of payment they accept.

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