Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

How do I close my credit card?

All Credit Card FAQs Get Help

You can request to close your credit card account online via Internet banking or through the Mobile App.

  • In the Mobile Banking app - Click Manage Cards > Click the credit card > Cancel Card.
  • In Internet Banking - Services > Card Management > Select cancel card beside the credit card.

If you do not currently have a current and active card linked to your credit card account or for assistance with other types of accounts, such as a loan or line credit, please speak to our team on 13 25 85, in a branch or by sending us a message using the Secure Mailbox in the Mobile App.

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