Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

How much can I withdraw in a cash advance?

If you need to complete a cash advance transaction using your Beyond Bank Credit card, the transaction will be subject to the same limits as a Visa Debit card.

Transaction limits are set at $1,500 as a default, however, you can request that this is increased to either $2,500 or $6,000.

If you do need to increase the limit for a cash advance, remember that you need to allow a maximum of 10 minutes for the increase to be in effect once you have requested it. It is also important to note that such an increase will remain in effect until 11:59pm on the day that you have requested it, and will be reset at midnight.

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