Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

What do I do if I'm having trouble making my credit card repayments?

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If you’re having difficulty making credit card payments, we would much prefer helping you get back on track rather than charging any additional fees, so you should get in touch with us as soon as you can.

You can call our Member Service Centre (MSC) on 13 25 85 and request to speak to our Credit Control department between 9am and 5pm (Adelaide time) on weekdays.

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