Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

What is a balance transfer credit card?

A balance transfer occurs when you apply for a new credit card to take on the balance of the debt on an existing credit card and subsequently can close that existing credit card.

For example, if you have a credit card with Bank A that has a $1,000 limit and $400 debt owing, you can apply for a balance transfer credit card with Bank B and have the debt transferred.

Why is this beneficial? Beyond Bank offers 0% on balance transfers for 12 months. This means if you transfer a debt from another financial institution to us, you won’t pay any interest on that debt for 12 months, which can really help to reduce the amount of debt that you owe.

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