Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

What is a CVV or security number and where is it on my card?

When you are providing details for your credit card for a remote transaction, you will sometimes be asked for your CVV. Sometime this will also be referred to as a security number.

The CVV is located on the back of your card, on the right-hand side of the panel where you sign it, and you can provide this verbally to complete a remote transaction.

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