Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

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  • The original Grant of Probate, required by the Bank for funds held in excess of $35,000.
  • The original Letters of Administration, required by the Bank for funds held in excess of $35,000.
  • An Indemnity form will be provided by the Bank if there is no will and the funds held are less than $35,000.

We're here to help you through the process. You can learn more about our Deceased Estates process and get assistance by clicking here.

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