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Frequently Asked Questions

What is Financial Difficulty?

Financial Difficulty mean that your circumstances may have changed, and you’re finding it hard to pay your debts on time. This could indicate that you are experiencing financial difficulty or hardship.

Financial difficulty can arise from events such as:

  • unemployment
  • serious illness or injury
  • family and domestic violence
  • the loss of a loved one
  • natural disasters
  • a relationship breakdown

This list is not exhaustive.

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