Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

How many attempts do I have to enter a OTP?

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If the OTP is entered incorrectly you will be prompted to re-enter. You will have 3 attempts. After 3 failed attempts the passcode will expire and another OTP will need to be requested. The same method will not be available.

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