Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

What do I do if I never received my OTP?

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Please ensure that the mobile number and email address you have registered with Beyond Bank is up to date.

NOTE: Any changes made to the database will take 24 hours to take effect, so you won’t be able to immediately request another password.

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