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For and with you
Frequently Asked Questions

How can I check on the status of my loan application?

Your Lending Specialist will provide their direct contact details as the first point of contact, and loan status can be viewed by existing customers within internet banking under ‘Apply’ and then ‘Loan Status’ however, you can always contact the branch or our Customer Relationship Centre staff to direct you accordingly.

Our  Customer Relationship Centre operating hours are Monday to Friday 8:00am - 8:00pm (Adelaide time) and Saturday 9:00am - 3:00pm (Adelaide time).

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