Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

How do BPAY payments work?

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Paying can be done in four easy steps:

  1. Look for the BPAY logo and Biller Code on your bill
  2. Log on to your internet, mobile, or over-the-phone banking service
  3. Enter the required information – usually the Biller Code, Customer Reference Number, payment amount and date
  4. Confirm the details and pay your bill.

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