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Frequently Asked Questions

How do I set up SMS alerts on Internet Banking?

You can set up alerts to be sent as a text to your mobile phone when certain transactions occur on your account, or when your account balance increases above, or decreases below a certain amount.

On the main navigation menu click on Services then click on SMS Alerts.

Click Create Alert, then click either GLOBAL, ACCOUNT or CARD and follow the prompts to set up the alerts that you would like to receive. Alerts that are already set up are clearly displayed on this screen. Include your mobile and email, then select which way would you like to be notified (SMS, email or both) and finally when would you like to receive the alerts.

Please note, SMS alerts (TEXT ME!) are sent 7 days a week between 7:00am and 10:00pm Central Standard Time. If an SMS alert event occurs on your account outside of these hours, the information will be sent to you once the service resumes operation.

To delete alerts simply click on the ellipsis next to it and select Delete.

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