Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

Can I customise my Quick Balance?

All Mobile Banking FAQs Get Help

Yes, you can customise your own Quick Balance experience. You can select which account(s) and which types of balance(s) between the current and available balance that you would like it to show on the Quick Balance.

  1. Log in to the app
  2. Click the menu button in the top left-hand corner
  3. Select ‘Accounts’
  4. Select ‘Quick Balance’
  5. Turn on and off the account(s) you would like to see
  6. Tap the cog icon in the top right corner of the screen to select which balance types you want to appear.

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