Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

How to stop sharing data.

You can stop sharing your data at any time following these simple steps.

  1. Login to Internet Banking using your Beyond Bank member number and password.
    Please note: you are unable to stop sharing in the Mobile App. This must be completed via Internet Banking
  2. From the main menu, click on Services, then Sharing. You will then be taken to a list of your Open Banking sharing arrangements
  3. Select the organisation that you would like to stop sharing data with
  4. Scroll to the bottom of the page and click Stop sharing
  5. Confirm the details are correct and click Stop sharing again.

If you get stuck and need help, please call us on 13 25 85 and we can assist you.

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