Smiling casual mature businesswoman using smartphone at the window in loft office
For and with you
Frequently Asked Questions

Are any accounts not eligible for PayTo?

PayTo is not available on:

  • Loan accounts, Term Deposits, Salary Packaging accounts and Credit Cards
  • Some deposit accounts where the PayTo facility is not aligned to the purpose of the account or could result in excess fees such as our Christmas Club and Junior Saver accounts
  • Accounts needing two or more signatures.

Please refer to our Product Guide for more information on PayTo and account eligibility. For eligibility on discontinued products, please refer to the disclosure documents page on our website.

Did you find this answer helpful?

We’re glad you’re happy. Feel free to share more!

Sorry to hear that! Please share how we can improve.

Unexpected error, please try again later.
Thank you for your feedback!