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For and with you
Frequently Asked Questions

How can I manage my PayTo agreements?

Customers will have the ability to:

  • View their PayTo agreements
  • Accept or Decline a new PayTo agreement
  • Cancel, Pause or Resume a PayTo agreement
  • Change or Update your PayTo agreement account information
  • Receive notifications of any changes made by a Merchant or Service Provider to a PayTo agreement and be able to Accept or Decline these changes
  • All the above will be available within your mobile app or internet banking.

All agreements are still set up between the merchant or service provider and the customer, so if you have questions about the details of an agreement, please contact the merchant or service provider.

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