Forandwithyou
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For and with you
Frequently Asked Questions

I can’t seem to amend my PayID or account details. Why is this?

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Amendments to payment details will not be allowed if:

  • The PayTo agreement is cancelled
  • You are trying to change the PayID or account and BSB to one at another financial institution
  • The account is not able to be used for PayTo payments. If your PayID is linked to an account unable to be used for PayTo then the PayID will also be unavailable.

If you would like to change the PayTo agreement so that it uses a PayID or account at another financial institution, you can:

  • Cancel the current PayTo agreement and ask the Payee to create a new one with the PayID or BSB and account number at another financial institution.

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