Smiling casual mature businesswoman using smartphone at the window in loft office
For and with you
Frequently Asked Questions

I forgot to authorise or decline one of my PayTo agreements. What happens now?

You will have up to 5 calendar days (or another timeframe determined by the Payee) to authorise or decline a new PayTo agreement or amendment request. If the expiry date and time for the request has passed, the PayTo agreement will change to the status Authorisation Timed Out.

If you are authorising a new request in person, the request will only be visible for up to 5 minutes.

Did you find this answer helpful?

We’re glad you’re happy. Feel free to share more!

Sorry to hear that! Please share how we can improve.

Unexpected error, please try again later.
Thank you for your feedback!