Forandwithyou
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For and with you
Frequently Asked Questions

I want to make a change to some of the details on one of my PayTo agreements – how do I do this?

All PayTo FAQs Get Help
  • You can change your payment details (PayID or account and BSB) linked to your PayTo agreement via Internet Banking.
  • You can ask the Payee to cancel the agreement and reissue it with your preferred account details; or
  • You can call us on 13 25 85 and we can assist you to change the payment details.

If you would like to change other details, such as the agreement purpose, you will need to contact the Payee and ask them to cancel the old PayTo agreement and create a new one. The Payee will be able to change the payment terms with your authorisation, however, you will not be able to initiate the change.

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