Smiling casual mature businesswoman using smartphone at the window in loft office
For and with you
Frequently Asked Questions

I would like to move my existing PayTo agreements to another financial institution. How do I go about this?

You will need to contact the merchant or business (Payee) to ask them to cancel your PayTo agreement and create a new one using the PayID or BSB and Account Number at the other financial institution.

Did you find this answer helpful?

We’re glad you’re happy. Feel free to share more!

Sorry to hear that! Please share how we can improve.

Unexpected error, please try again later.
Thank you for your feedback!