Contact form issue resolved.

We recently experienced technical issues with our website contact forms. This issue has now been fully resolved. If you submitted a form between 1 June and 11 June, we were unable to retrieve those submissions. Please resubmit your form, call 13 25 85, send a secure message via Internet Banking or the Mobile App, or visit us in branch. We apologise for the inconvenience and appreciate your understanding.

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Frequently Asked Questions

Can I use Phone Banking overseas?

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You can use Phone Banking from overseas by calling:

Contact Centre: +61 8 8205 8888 or +61 8 7201 2400 between 8am to 8pm weekdays or between 9am to 3pm Saturdays (Central Standard Time) (excluding public holidays)

Account Information Line: +61 8 7201 2407

By calling them you will be able to:

  • Check account balances
  • Listen to your last 10 transactions
  • Make BPAY® payments
  • Transfer funds between your accounts or to another account with us.

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