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Frequently Asked Questions

How do I contact Beyond Bank when I'm overseas?

At Beyond Bank we’re committed to being as open and accessible as possible. As a result, there’s a range of different ways you can get in contact with us.

  • Contact Centre: +61 8 8205 8888 or +61 8 7201 2400 between 8am to 8pm weekdays or between 9am to 3pm Saturdays (Central Standard Time) (excluding public holidays)
  • Account Information Line: +61 8 7201 2407
  • Secure Email: Log on to your Internet Banking and select ‘Messages’ followed by ‘Secure Messages’ to compose a new message.

Travel Insurance assistance.
Phone: 1800 011 060.


Lost or stolen cards (24/7 hotlines).

Visa Debit: +61 2 8299 9101 (reverse charge) or 1 410581 9994 (in USA only) www.visa.com


Overseas ATM locator.
Visa Debit card:
www.visa.com/atmlocator/

or

MasterCard ATM Locator:
www.mastercard.com/interactivelocator/atm.html

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