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Frequently Asked Questions

How do I transfer money overseas?

To transfer money to someone overseas you will need the following information;

  • Transfer amount and required currency
  • Beneficiary name
  • Beneficiary address (full street address is mandatory)
  • BSB/Bank sort code/SWIFT address/chips/routing number (mandatory for transfers sent to outside of the United Kingdom or European Union)
  • Beneficiary account number
  • IBAN (this is mandatory for transfers sent to the United Kingdom or European Union)
  • Bank name
  • Full bank address (full street address is mandatory)
  • Purpose of payment
  • Any special instructions

To process your payment through Internet Banking, simply select ‘Transfer/Pay’ from the main menu, followed by ‘International Transfer’.

The default daily limit for this service is $5,000AUD. This limit can be increased to a maximum limit of $10,050, simply contact us on 13 25 85 or visit one of our branches.

You might also receive a call from one of our Customer Service Representatives if information is incorrect or missing for verification purposes.

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