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For and with you
Frequently Asked Questions

How will I keep track of my money during my trip?

You will want to have enough money for your whole trip, so it’s a good idea to keep track of how much you spend and how much you have left. You can do this easily by setting up Telephone, Internet Banking and Mobile Banking before you leave.

If you already have these services, make sure you know your passwords.  If you’ve forgotten them, get in touch with us and we can easily have them reset.

Thanks to InternetMobile and Phone Banking, you can view your account information from anywhere in the world.

It’s important to note that, as with any internet transaction, when using Internet Banking it pays to use a secure connection. Internet cafés may pose a risk as computers can contain viruses and other malicious software that can capture your personal banking details. For extra security, you will need to be registered for our Second Tier Authentication to perform some functions.

We offer two forms of Second Tier Authentication. Get in contact with us to work out which will best suit your needs while you’re overseas.

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