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All your frequently asked questions are answered here! Discover help with everything from internet banking and mobile app to loan applications, card management and all your travel related needs.

Award Winning Internet and Mobile Banking.

Enjoy outstanding online and mobile banking. Easier, simpler and more convenient.

Top 5 FAQs

How do I use my card overseas?

You need your PIN to take money out at ATMs and when you make purchases, so you’ll need to remember it.
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How do I set up my internet banking password?

When logging in to internet banking for the first time, you will be automatically prompted to choose a new password.
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How can I register for internet banking?

You can register for Internet Banking when creating your membership with Beyond Bank, whether that’s in a branch or over the phone.
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What is Beyond Bank's (BIC) or SWIFT code?

Beyond Bank's SWIFT code is CUSCAU2SXXX. You will need to provide this to someone who is transferring you money from overseas.
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What is your BSB number?

Our BSB is 325-185. You will need to use this BSB for new direct debit and direct credit arrangements.
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Our live chat is available Monday to Friday 9.00am -6.00pm ACST and Saturday 9.00am -3.00pm ACST.
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For the security of your accounts, Internet Banking no longer supports Internet Explorer 8 or earlier versions.

As you may know, Microsoft recently made the decision to discontinue its support of Internet Explorer 8 (IE8). This leaves users exposed to potential security risks. As a result, Beyond Bank's Internet Banking will no longer support Internet Explorer 8 or earlier versions. Going forward, Beyond Bank will support Internet Explorer 9 or later to ensure the security of your accounts.

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