Some of my accounts aren’t showing in Mobile Banking, what’s wrong?
If you can’t see all of your accounts in Mobile Banking, you can call the Customer Relationship Centre on 13 25 85 and have those accounts made visible.
If you have a two-to-sign account, you will be able to view the account, but you will not be able to make transactions as only one member can sign into Mobile Banking at a time.
https://www.beyondbank.com.au/need-help/accounts-not-showing-on-mobile-banking