Business Banking is a section within Internet Banking which enables you to process 'batch' transactions.
Batch transactions allow you to process multiple payments within one transaction. The Business Banking Guide will assist you in navigating the Business Banking system and processing both manual and Cemtex batches within our online platform. Download the guide here.
Yes. There are different levels of authority within business banking:
Full Access – allows members to view, create, update (edit), approve and submit a batch.
View Only – will disable batch access in business banking. Members will be able to only view existing batches and not perform any functions in business banking.
Create and Update – allows members to view, create, update (edit) a batch but not approve, delete or submit.
Create, Update and Approve – allows members to view, create, update (edit), delete and approve a batch, but not submit a batch.
This can define relationships and allows members to assign business banking authority controls based on account relationships. For example, “Full Access” for company directors and “Create and Update” for accountants/finance departments etc…
No. You cannot debit different accounts within the same batch. However, if you are reprocessing an incomplete batch, you will have the opportunity to select a different account for the remainder of the transactions.
Yes. Uploaded Cemtex batches can simply be re-run and only failed transactions will be processed and posted. Please click Update against the Cemtex batch and click Process. If all the transactions have processed successfully, you will not have the option to update and re process the batch – to reprocess, you will need to upload a new Cemtex file for processing.